Locations:
5610 Barbados Blvd. - Castle Hayne, NC 28429 - Phone
910-210-4100 - Fax 910-210-4150
5159 Woodlane Circle - Tallahassee, FL 32303 - Phone 850-562-0121 - Fax 850-562-3241
Solutions Overview
Introducing OpenOne from ATS, the web-based system that combines all your financials, customer information and billing, outage management, and ESRI-based GIS applications into a single fully integrated enterprise system, accessed through Synergy, a corporate information portal, for today's Electric Distribution Utilities.
With ATS OpenOne, all the vital information about financials, customers, billing, service orders, outages, and map detail-is stored in a single Oracle database. This means that the walls that divide your current Management Information System applications become a thing of the past. Now, enter all of your data-customer addresses, service requests, and the like-only ONCE, using OpenOne's simple-to use browser interface. That's just one of many ways you can save time and keep your data clean and pure.
No need to memorize strange hot-key sequences for those old legacy "green screens" to answer a simple customer inquiry. Putting a customer on HOLD and transferring them to another department is a thing of the past. One single integrated solution lets you see "the big picture" or zoom down to any level of detail.
ATS offers a full range of service and support to ensure the success of its customers. These services augment our software implementations and include technology business planning, remote network monitoring, and hardware support to name a few. ATS can truly become an extension to your IT staff at whatever service levels necessary.
